Organizational Behaviuor::Syllabus

Chapter 1
The nature of organizational behavior

  •   Understanding and managing human behavior
  •   Factors influencing human behavior
  •  The changing nature of work in organizations
  • Roles of people in defining organizational behavior

Chapter 2
Nature and context of organizations

  • Classification of organizations: formal and informal-
  • Components of an organization-
  • Organizational goals
  • Interaction with the environment

Chapter 3
Organizational development, culture and change-

  • Organizational management –
  • Organizational culture-Nature of organizational change-
  •   Management of organizational change-
  •  Resistance to change
  • Overcoming resistance to change
  • Employee commitment- 
  •   Managing diversity at the work place

Chapter 4
Organizational structure and design-
·         Nature and importance of organizational structure
·         -Principles of organization-
·         Levels of organization-
·         Organization chart-
·         Design of organizational structure-
·         Division of work and span of control
Chapter 5
Organizational control and power-
·         Forms of control
·         -Types of authority-
·         Classification of control systems-
·         Strategies of control in organizations-
·         Characteristics of an effective control system-
·         Delegations and empowerment
·         -Sources of power
Chapter 6
Work groups and teams-
·         Distinction between groups and teams-
·         Types of group-Group values and norms-
·         Formal and informal groups
·         -Reasons for formation of groups
·         Characteristics of an effective workgroup-
·         Role relations and conflicts
·         -Quality circles-
·         Negotiation and bargaining, steps in negotiation process
Chapter  7
Leadership and management-
·         Leadership verses management-
·         Theories of leadership –
·         Approaches to leadership-
·         Leadership styles verses management styles –
·         Leadership and innovation
Chapter 8
Work and job satisfaction-
·         Needs and expectations at work-
·         Relevance theories of motivation to organization behavior-
·         Job design-Job satisfaction-
·         Job enrichment-
·         Flexible working arrangements-
·         Work life balance
Chapter 9
Conflict management-
·         Forms of conflict-
·         Causes of conflict-
·         Consequences of conflict-
·         Conflict management styles, strategies and techniques
Chapter 10
Current trends
·         Impact of information communication technology on organization behavior
Chapter 11
Emerging issues and trends